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Moyens de paiement
Customer Reviews
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Verify your order one last time, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the date you receive your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How do I use my discount code?
Simply enter your discount code at the checkout step in the "discount code" box, and the discount will be applied automatically!
Is the product suitable for sensitive or anxious animals?
Yes, the soft spikes and gentle steam provide a soothing experience, ideal for fearful or stressed animals.
How do I clean the brush after use?
Just remove the accumulated hairs and rinse the brush with lukewarm water.
Is the steam function safe for animals?
Yes, the steam is gentle and safe, designed to hydrate the coat without the risk of burns.
What is the recommended frequency of use?
For long-haired or thick animals, using it 2 to 3 times a week is ideal. For short hair, once is often enough.
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Moyens de paiement
Have a question?
Write to us using the form below and our team will respond to you as soon as possible!